Dear Customer ~ Welcome to Three Daisies! Thank you for visiting our site. We greatly appreciate your patronage. Three Daisies offers only the finest selection of children's clothing, shoes and accessories. At Three Daisies our policy is simple: wonderful products, excellent customer service and fabulous prices. We offer secure online ordering to provide you with the opportunity to place your order in a safe environment 24 hours a day, 7 days a week. Maintaining your privacy is critical to us. We utilize the latest security technology and fraud detection available to protect the information submitted to us. Below is a list of our most frequently asked questions. If you don't find the information you're looking for below, please email us at info@threedaisies.com and we will do our best to assist you.
Shipping & Order Processing - What forms of payment do you accept?
- When will my order ship?
- How can I track my order?
- How much is shipping?
- What is your return/exchange policy?
- How do I return a product?
Account Questions - How do I create an account?
- I forgot my password.
Billing Questions - Do you charge sales tax?
- I have questions about my charges.
- When will my credit card be charged?
- When will my credit appear on my account?
Other Questions - How do I redeem a coupon code?
- How do I contact you?
Shipping & Order Processing What forms of payment do you accept?We accept Visa, MasterCard, Discover and American Express as well as payments by PayPal.When will my order ship?Most orders are processed within 1-2 business day of receipt of payment. Business days are Monday through Friday excluding Holidays. How can I track my order?Click the ‘My Account' link at the top right hand side of our site. Follow the prompts to view and track your orders. If you did not set up an account when you placed your order, you will not be able to track your orders online. Please contact us at info@threedaisies.com to track your order. How much is shipping?Orders shipping within the continental United States with an order value of $99 or greater (excluding taxes) receive free shipping via USPS Priority Mail or UPS Ground. U.S. orders with a total value less than $99 receive $6.95 flat rate shipping via Ground shipping. What is your return/exchange policy?We want you to be 100% satisfied with your purchase. If you are not completely satisfied with an item, simply return it for a full refund (less original shipping charges) or exchange within 14 days of receipt of the item(s). Please note: Final Sale items cannot be returned.
How do I return a product? To return merchandise, ship your item(s) to: Three Daisies, P.O. Box 513, Novato, CA. 94948. Please mail your package to us by U.S. Postal Service Priority Mail (insurance is recommended). If we shipped an incorrect item we will ship the correct item at no cost to you.
If you are making an exchange we will ship your new merchandise with no additional shipping or handling charges. To make an exchange, return the item(s) to us and indicate which item you would like to exchange. We will contact you via email if an item is not in stock. Returns or exchanged items must be received within 14 days of receipt of your item(s). Items must be returned in the original condition with tags still attached. Items smelling of smoke, worn, washed or in otherwise not new condition are not eligible for return/exchange. These items will be returned to you are your cost. Items received after the 14 day return period will receive store credit less original shipping charges.Account Questions How do I create an account?- Click the My Account link at the top right hand side of our site.
- Click on Create Account
- Enter your information and click "Continue".
I forgot my password.Click the My Account link at the top right hand side of our site. Click the link ‘Password Forgotten? Enter your e-mail address and we'll send you an e-mail message containing your new password.Billing Questions Do you charge sales tax?Sales tax (8.25%) is charged only on orders shipping within CA. I have questions about my charges.If you have questions about your charges, please contact us at info@threedaisies.com for assistance. When will my credit card be charged?Your credit card will be charged approximately 24 hours prior to shipment of your item(s). When will my credit appear on my account?Credits take approximately 7-10 days to process from the time we receive your returned item(s). Other Questions How do I redeem a coupon code?During the checkout process, you can redeem coupon codes on the payment information page. How do I contact you? Three Daisies, P.O. Box 513, Novato, CA 94948
Phone: (415) 847.1181
Fax: (415) 899.8655
Customer Service Email: info@threedaisies.com |
